Global experience leadership
I have led experience design initiatives across 40+ international markets, deciding what must be shared and what markets configure locally.
Design leadership
I practice leadership as alignment, evidence and scale: setting experience direction across global markets, and making design decisions that hold long after a project closes.
I have led experience design initiatives across 40+ international markets, deciding what must be shared and what markets configure locally.
I facilitate cross-functional workshops and design sprints that converge product, engineering, analytics and market stakeholders on one direction.
I shape roadmap priorities through customer insight, care-contact evidence and experiment results rather than opinion.
I work inside delivery, not adjacent to it — pairing on feasibility, measurement plans and release slicing.
I build systems, governance and critique practices so quality holds when teams change and markets multiply.
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